PRIVACY POLICY – EKANTA SPA
1. Information We Collect
We may collect personal information including your name, contact details, and appointment-related data when you interact with our services.
2. Use of Information
Your information is used solely for appointment management, customer communication, service improvement, and, where applicable, marketing with your consent.
3. Data Sharing & Disclosure
Ekanta Spa does not sell or rent personal information; data may only be disclosed to authorized service providers or legal authorities as required by applicable laws.
4. Data Protection
We implement reasonable administrative and technical safeguards to protect your personal data from unauthorized access, disclosure, or misuse.
5. Cookies Policy
Our website may use cookies and similar technologies to enhance user experience and analyze website performance.
6. User Rights
You reserve the right to access, update, or request deletion of your personal information, subject to applicable legal obligations.
7. Third-Party Links
Ekanta Spa shall not be held responsible for the privacy practices or content of any third-party websites linked through our platform.
8. Policy Amendments
We reserve the right to update or modify this Privacy Policy at any time, with changes effective upon posting on this page.
9. Contact Information
For any privacy-related concerns or requests, please contact Ekanta Spa through our official communication channels.
TERMS & CONDITIONS- EKANTA SPA
1. Appointments & Bookings
All appointments are subject to availability and are confirmed only upon receiving a booking confirmation from our team.
2. Arrival & Timeliness
Clients are requested to arrive on time; late arrivals may result in reduced session time without any price adjustment.
3. Payment Policy
Payments must be made as per the applicable terms (advance or full payment), and all services are subject to the agreed pricing.
4. Cancellation & Refund Policy
Cancellations must be made in advance; once payment is completed and the session has commenced or the client has entered the therapy room, no refunds will be provided.
5. Health Conditions
Clients must inform the therapist of any medical conditions, allergies, injuries, or special requirements prior to the session.
6. Code of Conduct
Clients are expected to maintain respectful behavior; any inappropriate conduct may result in immediate termination of services without refund.
7. Service Limitations
Ekanta Spa reserves the right to refuse or discontinue services at its discretion for safety, health, or policy reasons.
8. Personal Belongings
Clients are responsible for their personal belongings; Ekanta Spa is not liable for any loss or damage.
9. Hygiene & Safety Compliance
All clients must follow spa hygiene and safety guidelines to ensure a safe environment for everyone.
10. Liability Disclaimer
Ekanta Spa shall not be held liable for any adverse effects arising from treatments if clients fail to disclose relevant medical information.
11. Policy Changes
Ekanta Spa reserves the right to update or modify these Terms & Conditions at any time without prior notice.
12. Contact Information
For any queries regarding these terms, please contact Ekanta Spa through our official channels.